Delivery Policy

General Information

All orders are subject to product availability. If an item is out of stock before processing is completed, you will be notified by telephone and a full refund will be made to you using the original method of payment. If payment has not yet been made, you will be notified and your order will be cancelled.

Delivery Locations

Items offered on our website are only available for delivery within Trinidad and Tobago. Shipments outside of Trinidad and Tobago are not available at this time.

Processing & Delivery

After placing your order, you will receive a confirmation email. Should you have any changes to your order after placing it, contact us via email at or call us at 282-3552 within 12 hours to speak with one of our representatives who will try to accommodate you. Please note that once an order has been dispatched to our Courier, we can no longer make any changes.

All orders will be delivered within 1-3 business days, exceptional circumstances notwithstanding. Business day means Monday to Friday, except holidays. Please note we do not deliver on weekends and public holidays. Delivery will be made between 8 am and 5 pm on any particular day.

Delivery Method

Bella Baci is committed to ensuring the safe, sound and prompt delivery of all our customer orders. To fulfill this commitment, OnTime Couriers has been selected as our delivery provider in Trinidad.

UPSL has been and continues to operate as our delivery provider in Tobago.

Payment Method

At check out you will be prompted to choose the Pay on Delivery option (Linx, Cash and Credit Card) or you can pay on the website via WiPay using your Credit Card.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at or call us at 282-3552